OUR
SERVICES
Local presence for fast response time
SALES
SALES
• More than 3000 installations throughout Africa.
• Proximity to our customers.
• Regular factory and clients visits
• Sales and advice on Equipment.
• Prospection and Market studies.
• An experienced and professional Team.
• Good market reference in the territory.
• Local services, knowledge, and flexibility in these difficult markets.
• Local payment accommodation to customers.
AFTER SALES SERVICE
AFTER SALES SERVICE
• Tailor made support.
• Option & Upgrade.
• Optional maintenance from parts and subsystems to full production line.
• Constant follow up.
• Dedicated team for all post sales requests from customers.
• Equipment diagnosis and consulting for annual maintenance support.
• Time and material-based package solutions.
• Breakdown and emergency support with 24/7 hotline backup support.
• Maintenance contracts and embedded engineering services.
SPARE PARTS
SPARE PARTS
- 8 local dedicated spare parts administrators
- Stock available in each SBA office throughout Africa
- Express Delivery :
- « HandCarry delivery »
- « Door to Door delivery »
- « Emergency Delivery in 24h »
- Fast treatment of all requests: quote, order, delivery
- Payment in local currency in all the countries where SBA is located
- Flexible payment terms
OUR SERVICES
Local presence for fast response time
SALES
• SBA presence for more than 25 years
• More than 3000 installations throughout Africa.
• Proximity to our customers.
• Regular factory and clients visits
• Sales and advice on Equipment.
• Prospection and Market studies.
• An experienced and professional Team.
• Good market reference in the territory.
• Local services, knowledge, and flexibility in these difficult markets.
• Local payment accommodation to customers.
AFTER SALES SERVICE
• Nearly 100 OEM trained engineers in mechanical / electrical / automation services based in Africa to cover related services.
• Tailor made support.
• Option & Upgrade.
• Optional maintenance from parts and subsystems to full production line.
• Constant follow up.
• Dedicated team for all post sales requests from customers.
• Equipment diagnosis and consulting for annual maintenance support.
• Time and material-based package solutions.
• Breakdown and emergency support with 24/7 hotline backup support.
• Maintenance contracts and embedded engineering services.
SPARE PARTS
- 8 local dedicated spare parts administrators
- Stock available in each SBA office throughout Africa
- Express Delivery :
- « HandCarry delivery »
- « Door to Door delivery »
- « Emergency Delivery in 24h »
- Fast treatment of all requests: quote, order, delivery
- Payment in local currency in all the countries where SBA is located
- Flexible payment terms